Support & Maintenance
With Zebra OneCare maximize the availability and productivity of your printers
If your Zebra barcode printer breaks down and you are unable to fix it, your operations could suffer. If your printers work in a “production critical” environment, they should be covered by a Maintenance Contract.
Zebra OneCare gives you the peace of mind that your Zebra printers are kept operating at optimum performance levels. With a choice Zebra OneCare service levels to choose from, you can select the service offering that meets the unique needs of your business.
Dakota IS is a Zebra Repair Specialist, which means that you are just a phone call away for technical support.
Broken display? Cracked outer casing? Damaged platen rollers?
Is your Zebra barcode printer covered by a Maintenance Contract?
Dakota can help with a Zebra OneCare Maintenance Contract
Zebra OneCare Maintenance Contracts
You don't need to be
To discuss any element of your printer maintenance or service options, call us on 0161 776 4009 and we will be pleased to assist.
As well as Zebra, we can also support other brands of barcode printers such as Datamax, Intermec, Sato, Printronix, Toshiba TEC, etc.
|Features||Zebra OneCare ESSENTIAL COVER||Zebra OneCare SELECT COVER|
|Term||3-5 years||3-5 years|
|On-site Service||Technician can be dispatched to your facility to troubleshoot and resolve issues on the next business dayn||Same day on-site for faults logged before 12.00|
|Replacement Service||Replacement device shipped overnight
before receipt of broken unit
|Repair Turnaround Time||3-business days from depot receipt||Same day shipment of replacement device|
(including printer settings and label formats so your printer is ready to use on arrival)
|Support Helpdesk||Monday to Friday, 8am to 5pm||24 x 7|
|Buffer Stock / Spares Pool Management|