Customers & Testimonials

"We are delighted with our new, reinvigorated and improved printing solution from Dakota and we are now able to print accurately and efficiently on demand, as was the brief from the start of the project. Dakota really is an example of how customer service should be carried out; our enquiry was dealt with swiftly and responsively, with excellent levels of support and assistance from the offset."

“We are very happy with the service we receive from Dakota. The staff are very helpful and they understand our needs, which makes the purchasing process so much easier, and as a small buyer, we feel that the help we receive is not compromised in any way. Having dealt with Julie for some time now, it makes the whole purchasing, reviewing and updating process feel very smooth and stress free."

"The introduction of voice has gone a long way in streamlining our picking, packing, replenishment, goods in and goods out processes and will work with us as our business grows and develops further. The beauty of the new voice solution is that we are now assured guaranteed levels of accuracy within the afore-mentioned processes, allowing us to service our existing customers whilst providing the flexibility to successfully accommodate our ever-growing number of supply partners and clients."

“Our productivity and efficiency has gone through the roof. We had initially hoped for a 10% increase in productivity, however Dakota’s Maintenance & Inspection solution has far exceeded our expectations – instead we have achieved a 40% increase in productivity. The system has basically paid for itself in under two months.”

“I would rate our experience with Dakota as excellent! The ability to just pick up the phone to speak with our Account Manager is a definite bonus, and the responsive and reactive nature to any of our queries is always recognised and appreciated. I would not hesitate to recommend Dakota to anyone, regardless of the nature of your business. If you need labels, you need Dakota!”

“Dakota demonstrated success in meeting ESNEFT's procurement needs, emphasising their diversity, adaptability and ability to deliver within extremely tight timeframes. This testimonial underscores Dakota's effectiveness in meeting the specific requirements of ESNEFT, reflecting positively on their performance and capabilities within the healthcare procurement sector.”

“We are excited to be working with Dakota on this project. Having the right hardware is a crucial investment that will facilitate the smooth adoption and utilisation of our ePR across ESNEFT sites. Dakota's ability to meet our accelerated procurement timeline showcased their agility and commitment to customer experience.”

"We are delighted to have worked alongside Dakota on this exciting, revolutionary and forward-thinking voice-enabled maintenance and inspection project. Not only have inspection times been halved and our workers are now much safer, we have also achieved a streamlined method of sending timely and accurate inspection reports back to China, as well as ensuring 100% compliance with industry standards. The far-reaching benefits of voice mean that the system has basically paid for itself."

“The benefits of the new solution are incredible. Pick lists are sent directly to the workers via their headsets, enabling them to seamlessly move between different product picks at various locations in the warehouse. While it is too early for meaningful statistical analysis, there are already visible signs of significant upturns in productivity. Dakota, along with its partners Mountain Leverage, couldn’t have been more helpful.”

“Dakota’s strength definitely lies in its wrap-around approach to customer service. Not only do they recommend the most suitable products for our requirements, they also take the time to fully understand what these requirements are in order to make the most appropriate hardware suggestions, and that for us is invaluable.”

“In terms of patient ID, we are now fully GS1 compliant, and are looking forward to extending this compliance into the other elements of this process; a journey which we hope will involve Dakota. Their experience within the healthcare sector is second to none.”

"At the start of this process, it seemed like we were faced with an insurmountable task, however with the help of Dakota, we are well on the way to becoming fully compliant with the Scan4Safety initiative. In terms of the process as a whole, Dakota could not have been more helpful and have been by our side throughout every stage in this process."

"We have built up a fantastic working partnership with Dakota over the years thanks to their friendly yet highly professional service. They are always willing to move with our demands and requirements, sometimes at very short notice, and have been an excellent solution partner right from the start."

"Our experience with Dakota has been nothing short of excellent. They are extremely customer focused and genuinely want the best for their customers, not only in terms of price but in the service that they offer and the products which they put forward for consideration. We would not hesitate to recommend Dakota to anyone."

"Our experience so far with Dakota has been exceptional. They are clearly a very customer-focused and customer-orientated company. They have continually stepped up to the mark and have never once let us down. We have every intention of continuing to work with Dakota and see them as an integral part of our business moving forward."

"Our experience with Dakota has been excellent throughout. We have been working with them for a long time and we have never even thought to look into an alternative supplier as we are completely happy with the service which we receive from them. We would recommend them to anyone."

“The Team at Dakota has a very high level of knowledge and experience of the products which they sell. They are also always on hand to help and are extremely responsive. We have been working with them for a long time and are completely happy with the service which we receive.”

“Our experience with Dakota has always been excellent and the longevity of our relationship with them is proof of that. They are really good at identifying solutions to any issues which we incur and always go the extra mile to ensure that we, as a customer, are extremely happy.”

“We are delighted that we have such a good technology partner in the form of Dakota, who have been invaluable in helping us. We very much look forward to seeing what the future holds and we hope that Dakota will continue to be part of our exciting journey.”

"The main business benefit of working with Dakota is supply reassurance, confidence and total peace of mind. They are an extremely customer-focused organisation with a fantastic degree of knowledge. Products are always delivered on time and they offer a rapid response in the event of any queries. I would not hesitate to recommend Dakota to anyone."

"Dakota took the time to understand our requirements and couldn’t have been more helpful and knowledgeable. Our experience with Dakota has proved that they are an extremely customer-focused organisation and gave viable, intelligent advice in order to help us achieve our end goal. Our experience with Dakota has been nothing short of exceptional."

"Dakota’s approach was innovative, informed & relevant to our situation. I would have no hesitation in recommending Dakota in view of their know-how, industry expertise and creativity."

"Dakota have proven to be a flexible and reliable partner, taking the time to understand our requirements and provide knowledgeable advice and solutions with a high level of quality service, ensuring a constant supply of products and the ability to react to changes in demand. I would have no hesitation in recommending them."

"I personally would highly recommend Dakota. They provided solutions to the issues we faced while their knowledge of the technology involved was invaluable and helped solve the challenges we faced in the project."

"Our brief for the project was simple yet allowed enough scope for potential partners to get creative with their offering. The data collection element needed to be easy for our operatives to use, yet complement our production processes, which the Dakota application certainly fulfilled."

"Ever since we first started engaging with Dakota, they have impressed me with their ‘can do’ attitude and have worked very closely with us to identify and implement significant savings."

"Dakota proved to be a very knowledgeable, yet easy-to-do-business-with partner. The technical expertise of their Systems Integration division is second to none, and we would have no hesitation to recommend their services. We are really pleased to have the peace of mind to rely on a pro-active, supportive and approachable IT partner."