Boston-Based Mercedes-Benz Franchise Intercounty Truck & Van Achieves 40% Productivity Gains Thanks To Voice-Directed Maintenance & Inspection Solution From Dakota & Truckfile

21st June 2023

Operating as a Mercedes-Benz franchise for over twenty years, Intercounty Truck & Van covers the five counties of Northamptonshire, Cambridgeshire, Buckinghamshire, Bedfordshire and Lincolnshire with dedicated commercial vehicle dealerships to support its ever-growing and wide-ranging customer base.

With a company-wide ethos that ‘even the best trucks and vans are only as good as the support behind them,’ the business recognises that the standard of service which it offers its valued customer base is fundamental to growth, success and nurturing ongoing client relationships.

When Intercounty’s Boston Depot wanted to improve upon its productivity
levels due to an ongoing increase in demand, they looked to technology
to improve efficiency, accuracy levels and vehicle inspection processes in
order to uphold its service provision in light of an ever-growing workload.

Read our full case study here.