Jack Sealey Nails Down Voice Project With Dakota Integrated Solutions

Dakota Integrated Solutions Ltd, a real-time technology, printing, mobility and digital data capture solution specialist, is delighted to announce that it has been awarded a contract to integrate its voice-directed software solution into Jack Sealey Ltd’s warehousing facility. This contract award comes hot on the heels of Dakota’s recent appointment as a Honeywell Platinum Partner for voice-enabled solutions.

Founded in 1978, Sealey is known nationally and internationally as a leading brand of professional tools and workshop equipment. Committed to selling through a network of local independent dealers, Sealey has a reputation for providing high quality products at the best value whilst offering a service which is second to none.

With a rich and established history in supplying a range of customers within the supply chain sector with fit-for-purpose data capture solutions designed to improve efficiency, accuracy and reliability within a variety of mission-critical processes, Dakota’s range of voice solutions empower businesses to reach new heights in terms of data capture performance and overall business functionality.

Due to a recent increase in sales demand, the new voice-enabled solution will enable Sealey to improve their productivity levels, with the solution being deployed within their packing, picking, put-away, replenishment and stock counting processes.

Charlie Cowan, Account Manager at Dakota, comments “Conceptually, voice-directed picking is very similar to traditional scanner picking using RF data capture devices, however with voice, prompts are delivered and responses are provided through the spoken word, offering businesses a wealth of benefits including an increase in worker productivity by up to 35 percent and a reduction in errors by up to 50 percent. In a voice-directed warehouse, operators use a compact, wearable computer with a headset to receive instructions by voice. The computer is connected to the host business system (ERP or WMS) over a wireless network and the operator is able to confirm his or her actions verbally back to the system in real time.”

Tim Thompson, Commercial Director at Sealey, comments “We are delighted to have awarded this contract to Dakota. In the initial stages of the project, they really took the time to understand our business and its pain points in terms of productivity and provided compelling and factual evidence with regard to how their voice-directed solution could alleviate these issues. By extending the solution throughout our warehouse, it will help us cope with our increase in sales demand and make us a more profitable, efficient and streamlined business as a result, helping us to maintain our focus on the provision of outstanding customer service.”